Terms of Service

1. About PeptiLux

PeptiLux is a community of peptide enthusiasts, longevity researchers and curious individuals who share a passion for understanding the science of peptides. Through our website at peptilux.eu we facilitate access to research-grade peptide compounds and related chemical products for scientific and exploratory purposes. PeptiLux is not a pharmaceutical manufacturer, licensed medical provider, or healthcare company, and does not make any medical or therapeutic claims in relation to the products available on this platform.

2. Eligibility

To place an order with PeptiLux you must:

• Be at least 18 years of age
• Be acting in a research, scientific, or professional capacity
• Reside in a jurisdiction where the purchase of research peptides is lawful
• Agree to use all purchased compounds strictly for in-vitro research or laboratory analysis

By placing an order you confirm that all of the above conditions are met. PeptiLux reserves the right to cancel any order and refund the payment where eligibility cannot be reasonably verified.

3. Research Use Only

All products sold by PeptiLux are strictly for research and scientific purposes only. They are not medicines, supplements, or food products, and are not approved by the EMA, FDA, or any equivalent regulatory body for human or veterinary use.

PeptiLux products must not be used for human consumption, self-administration, injection, inhalation, or any therapeutic application. Misuse of our products is solely the responsibility of the purchaser. PeptiLux expressly disclaims all liability for any harm arising from misuse.

4. Orders and Payment

All orders are placed through the PeptiLux website and are confirmed upon successful payment verification. We accept payment in cryptocurrency only (Bitcoin, Ethereum, Litecoin, USDT, and TRX) via an authorised third-party payment processor. Payment by credit or debit card may be available via a third-party card-to-crypto gateway.

Prices are displayed in EUR and are subject to change without notice. The price confirmed at the time of order creation is the price you pay. PeptiLux is not responsible for fluctuations in cryptocurrency exchange rates between order creation and payment.

An order is only binding once payment has been confirmed on the blockchain. Orders with unconfirmed or expired payments are automatically cancelled. You will receive an order confirmation email upon successful payment.

5. Shipping and Delivery

We aim to dispatch all confirmed orders within 1–3 business days. Estimated delivery times and applicable shipping rates are set out in our Shipping Policy. Delivery timelines are estimates and may be affected by customs, carrier delays, or other factors outside our control.

The purchaser assumes full responsibility for ensuring that import of the ordered products is lawful in their jurisdiction. PeptiLux is not liable for orders seized or delayed by customs authorities. We cannot issue refunds for orders confiscated at customs.

6. Returns and Refunds

Due to the research-grade nature of our products and the regulatory requirements for handling chemical compounds, all sales are final. We do not accept returns of opened or unsealed products.

Exceptions may be considered at our sole discretion in the following circumstances:

• Products were incorrectly shipped (wrong compound or quantity)
• Products arrived visibly damaged or compromised during transit
• Order was confirmed but never dispatched

To raise a claim, contact support@peptilux.eu within 7 days of receiving your order. We may request photographic evidence. Approved refunds are processed in the same cryptocurrency used for the original payment within 10 business days.

7. Regulatory Compliance

The legal status of peptide compounds varies significantly by country and jurisdiction. It is your sole responsibility to verify and comply with all applicable local, national, and international laws and regulations before purchasing. PeptiLux makes no representation regarding the legality of its products in any specific jurisdiction and accepts no liability arising from your failure to comply with applicable law.

8. Intellectual Property

All content on peptilux.eu, including product descriptions, research protocols, educational articles, graphics, and branding, is the intellectual property of PeptiLux or its licensors. You may not reproduce, distribute, modify, or commercially exploit any content without prior written permission from PeptiLux.

9. Limitation of Liability

To the fullest extent permitted by applicable law, PeptiLux shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, including but not limited to personal injury, property damage, loss of data, or financial loss.

Our total liability to you for any claim arising from these Terms or any order shall not exceed the total amount paid by you for the order giving rise to the claim.

10. Disclaimer of Warranties

Our website and products are provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses. We do not warrant that any product will be suitable for any specific research purpose beyond its stated purity and specification.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the European Union and applicable member state law. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the relevant EU member state.

12. Changes to These Terms

We may revise these Terms at any time by posting an updated version on this page. Continued use of our website after changes are posted constitutes acceptance of the revised Terms. We recommend reviewing this page periodically.

13. Contact

Questions about these Terms may be directed to support@peptilux.eu.